Returns & Exchanges

Returns & Exchanges

Your satisfaction means everything to me. If you're not completely happy with your purchase, please get in touch and I'll do my best to help.

Returns

I accept returns within 14 days of delivery. Items must be returned in their original, unused condition and packaging. Please contact me before sending anything back.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact me within 48 hours of delivery with a photo and I will arrange a replacement or full refund.

Custom & Digital Orders

Please note that custom-made items and digital downloads are non-refundable unless faulty.

How to Get in Touch

Please use our Contact page to start a return or exchange. I aim to respond within 1–2 business days.