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Shipping Policy
Order Processing Orders are processed and dispatched the next working day (Monday to Saturday, excluding Sundays and UK public holidays). You will receive a confirmation email once your order has been shipped.
UK Shipping We ship all UK orders via Royal Mail. Shipping costs are calculated at checkout based on the weight of your order.
| Service | Estimated Delivery |
|---|---|
| Royal Mail 2nd Class | 3-5 working days |
| Royal Mail 1st Class | 1-2 working days |
| Royal Mail Tracked 24 | 1-2 working days |
| Royal Mail Tracked 48 | 3-5 working days |
International Shipping We do not currently offer international shipping. Please check back in the future as we hope to expand our delivery options.
Delays Delivery times are estimates and cannot be guaranteed. During busy periods such as Christmas, deliveries may take longer than usual. We are not responsible for delays caused by Royal Mail or customs.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at anniesshack7@gmail.com and we will do our best to resolve the issue promptly.